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We provide a 2 year warranty on our products as a standard. This applies from the invoice date.
If you have purchased a product on the official RiZZ website or have registered it via our website within 6 months of purchase, this warranty can be extended to 10 years.
The warranty applies for any manufacturing and construction defects, under normal use.
In case of damage, we will replace the damaged part and send you a new one.
We can also do the replacement for you if necessary. Only the costs for sending the product will then be charged. Warranty does not apply for normal wear and tear and/ or damage of the brushes.
The condition for the warranty on the outdoor mat is that it must lie on a flat surface. If the surface is uneven, the mat can deform and/or parts such as the plastic strip brush profiles can be damaged and even break.
Parts of our products can be replaced. Even if damage is not covered by the warranty, we will try to help you as best as possible with the provision of parts. In this way you can enjoy your RiZZ products for many years to come.
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